Refund and Returns Policy

Thank you for choosing TTS Armament. We take pride in our American-made manufacturing and our commitment to providing purpose-built, high-performance equipment. We stand behind the quality and craftsmanship of our products. If you are not entirely satisfied with your purchase, we are here to help.

By making a purchase on ttsarmament.com, you agree to the following Refund and Returns Policy.


1. RETURN WINDOW

You have thirty (30) days from the date of delivery to request a return for most items. Items must be in new, unused condition with all original packaging.

2. NON-RETURNABLE ITEMS

For safety and legal reasons, the following items cannot be returned:

  • Firearms, receivers, and frames (once transferred).
  • Ammunition.
  • Items showing signs of installation, use, or modification.
  • Custom-machined or “built-to-order” products.

3. RESTOCKING FEES

Returns for “changed mind” or “ordered wrong part” are subject to a 15% restocking fee to cover processing and inspection. Original shipping costs are non-refundable.

4. DEFECTIVE OR DAMAGED PRODUCTS

If we messed up or the part is defective, we’ll cover it. Contact us immediately at our contact page. We will either repair the item, replace it, or issue a full refund at our discretion.

5. HOW TO START A RETURN

Contact us through the website with your order number. Do not ship items back without an authorized RMA (Return Merchandise Authorization) number.

9. CONTACT INFORMATION

For questions regarding returns, please contact us through our website:
TTS Armament
Website: ttsarmament.com
Phone: 931-307-8281
Address: 600 Raysville Rd, Tullahoma, TN 37388
Thompson & Smith Industries, LLC dba TTS Armament.

Effective Date: 23 April 2026

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